Our patient, our priority
Our goal as a hospital is providing the optimum and highest quality care to our
patients. At Westend Hospital, we define quality as the degree to which health
services for individuals and populations increase the likelihood of desired
health outcomes. Patients and their relatives know quality care when they
experience it. These includes but not limited to a nurse's response time, a doctor's
bedside manner, the hospital's atmosphere—all of these things affect how people feel
about the quality of their healthcare.
Westend Hospital defines optimal quality care as:
- Remarkable patient safety.
- Quick turnaround time in delivering healthcare.
- Higher-ranking care.
- Impartial access to healthcare.
While delivering quality patient care we strive to ensure it is