The client Relations Department is made up of professionals who work to build, maintain and strengthen the company's relationship with its clients. They are a team of specially trained professionals whose primary responsibility is to engage new clients and ensure customer retention by ensuring maximum customer satisfaction. They communicate with clients to better understand what goals they aim to accomplish and demonstrate how Westend Hospital’s product or service can help them meet these objectives and benefit their business.

Our Client Relations officers provide an opportunity for the clients to express their praise, concerns, complaints, questions, and suggestions. They ensure that the voice of the client is heard by the management to ensure prompt attention and maximum satisfaction is received by the client. The Clients Relations Department is trained to treat all the concerns raised by the clients sensitively, objectively, and in confidence.